Using Tremendous, you can send rewards to recipients located in the Middle East, West Asia, and Africa. This guide covers product availability, localization considerations, and restrictions within the region.
IN THIS GUIDE
Available products in West Asia and Africa
Depending on where your recipients are located within West Asia and Africa, you can send them prepaid Visa cards, gift cards, monetary payouts, or charity donations. Learn more about each product type’s regional coverage below.
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The Virtual Visa card can be sent to recipients located in most countries in West Asia and Africa, excluding the prohibited regions listed at the bottom of this article. To check if Virtual Visas can be sent to a specific country or region, see our catalog.
Virtual Visa cards can be spent at any merchant in a supported country that accepts prepaid cards. Balances are stored in USD and convert to local currency when used. Tremendous does not charge any currency conversion fees.
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Tremendous offers a variety of gift cards in West Asia and Africa. For a complete list of available gift cards by country, see our catalog.
Gift card balances are stored in local currency and can only be spent in the country or region they’re issued in. For example, an Amazon.ae gift card is issued by Amazon UAE and can only be used in the United Arab Emirates. If you want to send an Amazon gift card to a recipient in Saudi Arabia, you must send them an Amazon.sa gift card.
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Tremendous offers PayPal International transfers to recipients located in West Asia and Africa. To check if PayPal International transfers can be sent to a specific country, see our catalog.
Monetary payouts incur fees, which you can add to your order total or pass through to your recipients. Learn more about monetary payout fees.
- Tremendous offers charity donation payouts to recipients located throughout West Asia and Africa. For a complete list of available charities by country, see our catalog.
Denominations
The minimum and maximum value of a reward sent to West Asia or Africa depends on the country you're sending to and the specific payout the recipient wants to receive. Download the complete reward catalog for a detailed breakdown of available products and their minimum and maximum values.
Adding local products to campaigns
When creating or editing a campaign, you can filter the product table by location to find and add local products for a region. To the right of the product table, select the “locations covered” link to view a list of regions where at least one local product is included in your campaign.
A single campaign can be used for multiple countries and regions. During redemption, we detect the recipient’s country using their IP location and show them local redemption options only.
To learn more about adding local products to your campaigns, see:
Currency and language localization
During the order flow, you can localize your rewards by specifying a currency and language.
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If you know where your recipients are located, you can specify their local currency. This displays the reward amount to the recipient in the specified currency both before and after redemption.
If you don’t specify a currency, Tremendous will automatically convert the reward amount to the recipient’s local currency at the time of redemption.
Whether you specify a currency or not, your order total will always be calculated and paid in your team currency. Learn more about team currencies.
- When you specify a language, we automatically translate the reward email, text message, and landing page. This includes your campaign messaging, redemption and usage instructions, and regulatory copy. If the recipient redeems a Virtual Visa card, the card page and all transaction notifications are also translated.
To learn more about sending rewards in other currencies and languages, see:
Restrictions
Banking regulations prohibit Tremendous from sending rewards to recipients located in Afghanistan, Iran, Iraq, Syria, and Yemen. Learn more about recipient restrictions.
In addition to the prohibited countries listed above, local carrier restrictions prevent us from delivering text message rewards to some African countries. Review the list of SMS-restricted countries for more information. Recipients in SMS-restricted countries can still receive email or link rewards.
Tremendous does not currently offer any payout options in Libya, Somalia, South Sudan, or Sudan. However, banking regulations don't prohibit us from sending rewards to these countries, and payout options may be added for these countries in the future.