Using Tremendous, you can send rewards to recipients located in Europe and the United Kingdom. This guide covers product availability, localization considerations, and regional restrictions within the continent.
IN THIS GUIDE
Available products in Europe and the United Kingdom
Depending on where your recipients are located, you can send them prepaid Visa cards, gift cards, monetary payouts, or charity donations. Learn more about each product type’s regional coverage below.
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The Virtual Visa card can be sent to recipients in the United Kingdom and most European countries. To check if Virtual Visas can be sent to a specific country or region, see our catalog.
Virtual Visa cards can be spent at any merchant in a supported country that accepts prepaid cards. However, some popular European merchants, including Amazon, may not accept Tremendous cards. Learn more about where and how European recipients can use their Virtual Visa cards.
Virtual Visa card balances are stored in USD and convert to local currency when used. Tremendous does not charge any currency conversion fees.
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Tremendous offers a variety of gift cards in Europe and the United Kingdom. For a complete list of available gift cards by country, see our catalog.
Gift card balances are stored in local currency and can only be spent in the country or region they’re issued in. For example, an Amazon.de gift card is issued by Amazon Germany and can only be used in the Germany. If you want to send an Amazon gift card to a recipient in France, you must send them an Amazon.fr gift card.
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Tremendous offers monetary payouts to recipients located throughout Europe and the United Kingdom.
- Recipients in the Single Euro Payments Zone (SEPA) can receive EUR bank transfers.
- Recipients in the United Kingdom, Gibraltar, and Crown dependencies can receive GBP bank transfers.
- PayPal International transfers can be sent to recipients located throughout Europe and the United Kingdom. To check if PayPal International transfers can be sent to a specific country, see our catalog.
Monetary payouts incur fees, which you can add to your order total or pass through to your recipients. Learn more about monetary payout fees.
Bank transfer payouts in Europe and the United Kingdom
Tremendous must collect some information about your business, including your tax ID or business registration ID, before you can send bank transfers to recipients located in Europe and the United Kingdom. If you already provided your tax ID or business registration ID during account verification, you don’t need to submit it again.
For instructions on how to add or update your tax ID or business ID, see our Help documentation.
Once the required information has been submitted, the international bank transfer product can be added to your campaigns.
- Tremendous offers charity donation payouts to recipients located throughout Europe and the United Kingdom. For a complete list of available charities by country, see our catalog.
Denominations
The minimum and maximum value of a reward depends on the country you're sending to and the specific payout the recipient wants to receive. Generally speaking, rewards can be as large as $2000 USD, or approximately €1700 EUR or £1500 GBP, but the maximum may be lower for gift card payouts. Download the complete reward catalog for a detailed breakdown of available products and their minimum and maximum values.
The maximum and minimum values of each gift card are determined by the issuing merchant. Some gift cards are only available in discrete denominations, e.g. €100 EUR and €200 EUR, instead of continuous denominations, e.g. €100-500 EUR and everything in between. The value of a reward must match an available denomination in order to be redeemed.
For example, if you want to send a French recipient €200 EUR and you know they want to redeem a Carrefour gift card, which has a maximum denomination of €100 EUR, you may need to divide the amount into two rewards of €100 EUR each. Learn more about how currency conversion can affect this scenario.
Adding local products to campaigns
When creating or editing a campaign, you can filter the product table by location to find and add local products for a region. To the right of the product table, select the “locations covered” link to view a list of regions where at least one local product is included in your campaign.
A single campaign can be used for multiple countries and regions. During redemption, we detect the recipient’s country using their IP location and show them local redemption options only.
To learn more about adding local products to your campaigns, see:
Currency and language localization
During the order flow, you can localize your rewards by specifying a currency and language.
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If you know where your recipients are located, you can specify their local currency. This displays the reward amount to the recipient in the specified currency both before and after redemption.
If you don’t specify a currency, Tremendous will automatically convert the reward amount to the recipient’s local currency at the time of redemption.
Whether you specify a currency or not, your order total will always be calculated and paid in your team currency. Learn more about team currencies.
- When you specify a language, we automatically translate the reward email, text message, and landing page. This includes your campaign messaging, redemption and usage instructions, and regulatory copy. If the recipient redeems a Virtual Visa card, the card page and all transaction notifications are also translated.
To learn more about sending rewards in other currencies and languages, see:
Restrictions
Banking regulations prohibit Tremendous from sending rewards to recipients located in Belarus, Russia, and Ukraine. Learn more about recipient restrictions.
In addition to the prohibited countries listed above, local carrier restrictions prevent us from delivering text message rewards to recipients located in Armenia, Azerbaijan, Denmark, Georgia, Norway, and Romania. Recipients in these countries can still receive email or link rewards.