Overview
You can deposit funds into your Tremendous account's prefunded balance to use for orders. You can add funds to your account using a credit card, a connected US bank account, or an invoice.
To prefund your account:
-
In the left-hand menu, navigate to Billing > Balance and select Add funds.
- Continue to follow the prompts for your preferred payment method. Your remaining balance can be transferred to a bank account at any time.
Payment status
If we haven't yet received your payment, it will be listed as pending in your account balance. Once the funds become available, team admins will be notified via email.
How long does it take for funds to become available?
This depends on the method you used to send the money.
| Payment method | Typical timeline |
| Credit card | 1 business hour |
| Bank withdrawal | 1 business day |
| Domestic US wire | 1 business day after you send the funds |
| ACH (US) | 1-3 business days after you send the funds |
| SEPA (EU) | 1 business day after you send the funds |
| CHAPS (UK) | 1 business day after you send the funds |
| FPS (UK) | Minutes after you send the funds |
What happens if my prefund balance is overdrawn?
If a payment fails, Tremendous will notify you by email. It may take 1-2 business days for a payment to fail. If your prefund balance was used to pay for orders during that time, your prefunded account balance may be negative.
When an account's prefund balance is negative, orders cannot be placed until the account is brought back into good standing. You will see a banner asking you to add funds to your prefund account:
You can bring your account into good standing by sending us a wire payment or contacting clients@tremendous.com to ask about alternate payment options.