Invoices

You can top up your Tremendous account’s prefund balance using invoices. This may be the best option for your account if you:

• Need to provide an invoice to your finance team
• Cannot save any bank or credit card information to your Tremendous account

At this time, invoices can be created in USD, EUR (Single Euro Payments Area only), or GBP (United Kingdom only). If your country uses a different local currency, you must create invoices in USD and pay them via money transfer. Learn more about funding your Tremendous account from outside the US.

Creating USD invoices

If your company is located in the US, or in a country located outside of Europe or the United Kingdom, your account will create invoices in USD. To create a USD invoice:

1. Navigate to Billing > Balance, then select Add funds.
2. Select Create an invoice.
3. Enter the invoice details and payment information, then click Create invoice.

You or your finance team can pay the invoice by initiating an ACH or wire transfer from your bank account. Payments usually arrive within two business days, but can take up to four business days to arrive and be applied to your prefund balance. Generating an invoice will not automatically withdraw funds from your bank account.

If your bank is located outside of the U.S., there are additional steps you need to follow. Click here for more information.

Creating invoices in Europe

If your company is located in the Single Euro Payments Area (SEPA), you can choose to create invoices in EUR or USD. If your prefund balance is held in EUR, you can create invoices in EUR only. At this time, it’s not possible to create invoices in other European currencies.

To create an invoice:

1. Navigate to Billing > Balance, then select Add funds.
2. Select Create an invoice.
3. Under Transfer type, choose between SEPA transfer (EU) and ACH transfer (US). If you choose SEPA transfer, your invoice will be created in EUR.
4. Enter the invoice details and payment information, then click Create invoice.

EUR invoices include a unique reference code which we use to automatically match incoming payments to the correct account. You must include this reference code when sending funds to Tremendous from the EU. If the reference code is not included, you may experience funding delays.

You or your finance team can pay a EUR invoice by initiating a SEPA transfer from your bank account. Be sure to include the unique reference code when making the payment.

SEPA transfers usually take one business day to arrive, but may take an additional business day if the payment is initiated late in the day. Generating an invoice will not automatically withdraw funds from your bank account.

If you are located in the Single Euro Payments Area, but your prefund balance is stored in USD, you have the option to create USD invoices. USD invoices must be paid via money transfer service. These services withdraw money from your account, convert it to USD, and send funds to us via ACH, the domestic US interbank transfer system, or domestic US wire. Tremendous cannot accept international wires, and USD invoices cannot be paid via SEPA transfer. Learn more about paying USD invoices from outside the US.

Creating invoices in the UK

If your company is located in the United Kingdom, you can choose to create invoices in GBP or USD. If your prefund balance is held in GBP, you can create invoices in GBP only.

To create an invoice:

1. Navigate to Billing > Balance, then select Add funds.
2. Select Create an invoice.
3. Under Transfer type, choose between CHAPS/FPS transfer (UK) and ACH transfer (US). If you choose CHAPS/FPS transfer, your invoice will be created in GBP.
4. Enter the invoice details and payment information, then click Create invoice.

GBP invoices include a unique reference code which we use to automatically match incoming payments to the correct account. You must include this reference code when sending funds to Tremendous from the UK. If the reference code is not included, you may experience funding delays.

GBP invoices include a unique reference code which we use to automatically match incoming payments to the correct account. Be sure to include the unique reference code when making the payment.

You or your finance team can pay a GBP invoice by initiating a CHAPS or FPS transfer from your bank account. Your invoice will include a unique reference code which Tremendous uses to match the payment to your account. When initiating the transfer, be sure to include this reference code in the memo field.

CHAPS transfers take 1-2 business days to arrive and be applied to your prefund balance, while FPS transfers arrive within minutes. Generating an invoice will not automatically withdraw funds from your bank account.

If you are located in the United Kingdom, but your prefund balance is stored in USD, you have the option to create USD invoices. USD invoices must be paid via money transfer service. These services withdraw money from your account, convert it to USD, and send funds to us via ACH, the domestic US interbank transfer system, or domestic US wire. Tremendous cannot accept international wires, and USD invoices cannot be paid via CHAPS transfer. Learn more about paying USD invoices from outside the US.

FAQ

Can I top up my account by bank transfer without generating an invoice?

If your finance team does not require an invoice and you’re located in the US, click Send transfer from your bank to view our banking details without generating an invoice. Then, send us a bank transfer.

The time it takes for the funds to arrive will depend on the type of bank transfer you send. For more information about payment timelines, see below.

When will the funds hit my account?

This depends on the payment method:

• ACH (US) transfers take 1-3 business days to arrive.
• Domestic US wire payments take 1-2 business days to arrive. Tremendous cannot accept international wire payments for USD invoices.
• SEPA (EU) transfers take one business day to arrive, but may take an additional business day if the payment is initiated after your bank’s daily cutoff time.
• CHAPS (UK) transfers take one business day to arrive.
• FPS (UK) transfers arrive within minutes.

Once we receive the funds, they'll be added to your Tremendous account immediately.

Can I pay an invoice by check?

No, Tremendous does not accept payment by check. Invoices must be paid using one of the accepted payment methods listed above.

Can I convert a USD invoice I created into EUR or GBP?

Invoices can’t be modified after they’re created, so it’s not possible to change the currency of an existing invoice. Instead, you can delete the existing invoice and create a new one in the intended currency.

Can I add a VAT number to an invoice?

If your company is located in Europe, your finance team may expect to receive a VAT invoice. Tremendous is not obligated to charge or remit VAT, so we do not provide VAT invoices. However, if you need to apply a VAT number to your invoice for internal accounting purposes, you can add it to the memo field.