Effective May 31, 2022, Tremendous can no longer accept international wires. Any international wires will be returned.
If your company is located in Europe or the UK, you can fund your Tremendous account by creating invoices in EUR or GBP and paying them by SEPA or CHAPS/FPS transfer. Learn more about creating EUR and GBP invoices.
If your company is not located in the US, Europe, or the UK, you must create invoices in USD and pay them using a money transfer service. These services withdraw money from your account, convert it to USD, and send funds to us via ACH (Automated Clearing House), the standard US interbank transfer system, or domestic US wire.
You may use any money transfer service as long as it can send money to a US bank account. We know Wise works, and their rates are low and predictable, so we recommend them. When sending funds to Tremendous via Wise, select the wire payment option rather than ACH.
Sending funds to Tremendous
- Create an invoice. This will tell us how much money to expect to receive. The invoice will show you the unique bank account number for your Tremendous account.
- Send funds to Tremendous. To pay a USD invoice from outside the US, use Wise or another transfer service and send money to the routing and account number on the invoice. Be sure to send the funds in USD. Remember to account for any service or conversion fees from the transfer service. To pay a EUR or GBP invoice, initiate a SEPA or CHAPS transfer from your bank. Learn more about how to pay EUR and GBP invoices.
-
Wait for your funds to arrive. Wait time depends on the payment method used:
- ACH (US) payments take 1-3 business days to arrive.
- Domestic US wire payments take 1-2 business days to arrive. Tremendous cannot accept international wire payments for USD invoices.
- SEPA (EU) transfers take one business day to arrive, but may take an additional business day if the payment is initiated after your bank’s daily cutoff time.
- CHAPS (UK) transfers take one business day to arrive.
- FPS (UK) transfers arrive within minutes.
- As soon as the funds arrive in your Tremendous account, they’ll be available for use. We’ll send an email to let you know.
Payment delays
If the money seems to be taking too long to show up:
- Double-check that you’ve entered the correct account details, including the account number, routing number (US), IBAN and BIC (EU), and/or sort code (UK).
- If you paid an EUR or GBP invoice, double-check that you included the reference code and ensure that there are no typos. Reference codes are not required for USD invoice payments.
- Make sure that your bank or money transfer service has actually sent the money.
- Check for banking holidays. If you’re located in Europe or the UK and your bank doesn't have instant transfers enabled, check for UK banking holidays (our bank is located in the UK). If you’re located in the US, or if you paid a USD invoice from outside the US, check the US banking holiday calendar.
- If your funds are still taking longer than expected to arrive, reach out to clients@tremendous.com for assistance.
FAQ
Can I send funds to Tremendous another way?
Tremendous also accepts funding by credit card for a flat 3% fee. Learn more about paying by credit card.
Where can I get a VAT invoice?
If your company is located in Europe, your finance team may expect to receive a VAT invoice. Tremendous is not obligated to charge or remit VAT, so we do not provide VAT invoices. However, if you need to apply a VAT number to your invoice for internal accounting purposes, you can add it to the memo field.