Tremendous teams can be set up in USD, CAD, EUR, or GBP. If your company is located in a country with a different local currency, you must create invoices in USD and pay them using a money transfer service.
Money transfer services withdraw money from your bank account, convert it to USD, and send funds to us via ACH (Automated Clearing House), the standard US interbank transfer system, or domestic US wire.
Tremendous cannot accept international wire payments or SWIFT payments for USD invoices. Any international wires will be returned.
Creating and paying USD invoices
- Create a USD invoice. This will tell us how much money to expect to receive. The invoice will show you the unique bank account number for your Tremendous account.
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Send funds to Tremendous via your money transfer service of choice. Be sure to send the funds in USD. Remember to account for any service or conversion fees from the transfer service.
Wise is the money transfer service we typically recommend. We know Wise works, and their rates are low and predictable. However, you may use any money transfer service as long as it can send money to a US bank account.
- Wait for your funds to arrive. Payments from a money transfer service take 1-3 business days to arrive.
- As soon as the funds arrive in your Tremendous account, they’ll be available for use. We’ll send an email to let you know.
Can I send funds to Tremendous another way?
If you don’t want to pay by money transfer service, you can prefund your account and pay for orders using a credit card. Credit card payments are associated with a non-refundable 3% processing fee. Learn more about paying by credit card.
Payment delays
If the money seems to be taking too long to show up:
- Double-check that you entered the correct account number and routing number when making the payment.
- Make sure that your bank or money transfer service has actually sent the money.
- Check the US banking holiday calendar for US banking holidays. Banking holidays can cause payment delays.
- If your funds are still taking longer than expected to arrive, reach out to clients@tremendous.com for assistance.