If you’re located in Canada, you can fund your account in CAD using EFT or Interac e-Transfer. Hold your account balance in CAD by setting your team currency. If your team currency is USD, we automatically convert the transfer at the mid-market rate with no fee or markup.
Setting team currency
Your team currency settings control the currency of your prefund balance, order totals, reporting, and more. Invoices you create will match your team currency, and any invoice payments you send must be in that currency.
When you create a new Tremendous account, your team currency is set to USD by default. If you have not yet made a payment, you can change your team currency to CAD by navigating to the homepage or Billing > Balance and opening the three-dot menu on the balance tile.
Team currency is locked once you make a payment or enable a currency-based setting, so it's important to make any necessary changes before you fund your account. Learn more about team currencies.
Prefunding by invoice
If your team currency is CAD or your business address is in Canada, you can prefund your account using CAD invoices.
- Create an invoice. This will tell us how much money to expect to receive.
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Send funds to Tremendous. To pay a CAD invoice, initiate an EFT or Interac e-Transfer from your bank. Interac e-Transfers are capped at $25k CAD per transfer. There is no maximum value for an EFT.
CAD invoices include a unique reference code which we use to automatically match incoming payments to the correct account. While the reference code is not required, you may experience funding delays if it is not included.
- Wait for your funds to arrive. EFTs take 1-2 business days to arrive, while e-Transfers arrive within minutes.
- Your funds are available as soon as they reach your Tremendous account. If your team currency is USD, we convert the transfer at the mid-market rate before adding it to your balance. We’ll email you when your balance is updated.
Paying by credit card
If you don’t want to pay by EFT or e-Transfer, you can prefund your account and pay for orders using a credit card. Credit card payments are associated with a non-refundable 3% processing fee. Learn more about paying by credit card.