Auto-add gift cards

We regularly add new gift cards to our catalog to give recipients more options. When enabled, Auto-add gift cards keeps a campaign’s gift card selection up to date by automatically adding new eligible cards. You can turn on Auto-add gift cards when creating a campaign or editing an existing one.

How Auto-add gift cards work

  • Your product selection must include at least one gift card to enable this feature. You can update your product selection at any time after turning on Auto-add gift cards.
  • We only add new gift cards to your existing selection. We won’t remove products you’ve already selected.
  • We’ll never add a gift card that changes your pricing.
  • Prepaid cards, monetary options, and charities are not included in Auto-add gift cards.
  • Changes to your product selection or Auto-add gift cards settings only apply to new rewards. They won’t affect rewards already sent from the campaign.

Turning on auto-add gift cards

  1. To update an existing campaign, click Edit products. For a new campaign, go to the Select products step.
  2. Make sure your product selection includes at least one gift card.
  3. On the right, find Auto-add gift cards and click Set up.
  4. In the modal, choose one of these options:
    1. All new gift cards: add every new gift card we release
    2. Customize by location and/or currency: add new gift cards for specific locations, currencies, or both
  5. Click Update. Your selection will appear in the right under Auto-add gift cards.
  6. You can update this setting at any time.

Turning off auto-add gift cards

  1. Click Edit products under the campaign you want to update.
  2. On the right, find Auto-add gift cards and click Edit.
  3. In the modal, click Turn off.
Best practice

We recommend selecting All new gift cards so recipients see the widest possible range of options.

Learn more about the product catalog here.

 

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