If your organization needs our SOC 2 report, a signed data processing agreement (DPA), or a business associate agreement (BAA), email clients@tremendous.com. Including the details below in your first email helps us respond faster.
If you have a Tremendous team, include your team ID, an invoice number from that team, or the email address of a user on the team so we can find it. If you haven't created a team yet, let us know in your email.
SOC 2 report
Tremendous is SOC 2 Type II certified. Our SOC 2 report is available after your organization signs a non-disclosure agreement (NDA). To request it, include:
- your company's official legal name
- business structure (for example, LLC or corporation)
- state or area of incorporation
- primary business address
- if you need an NDA, the name, title, and email address of the person who will sign it
If your organization already has an NDA with Tremendous, let us know. Otherwise, we'll send our NDA for electronic signature before sharing the report.
Data processing agreement (DPA)
Our Data Processing Addendum (DPA) describes how Tremendous processes personal data when providing our services. You can review it online. If you need a signed copy, email clients@tremendous.com and include:
- your company's legal name and address
- the name, title, and email address of the person who will sign
Our DPA is a standard agreement, and we're unable to accept edits.
Learn more about GDPR at Tremendous.
Business associate agreement (BAA)
A business associate agreement (BAA) addresses responsibilities for protected health information. Tremendous can enter into a BAA for qualifying programs. To request one, email clients@tremendous.com or contact your customer success manager. Include:
- your organization's full legal name
- the email address where your organization receives legal notices
- a brief description of your program and who will receive rewards
Please don't include individual health information. Learn more about HIPAA compliance.
For other security reviews or questionnaires, contact clients@tremendous.com.