About this feature • Accessible to admins |
By connecting your SurveyMonkey account to Tremendous, you can automatically send rewards to users who complete a SurveyMonkey survey.
Connect your SurveyMonkey account to Tremendous
- From the sidebar, click Team settings > Integrations & apps.
- Navigate to SurveyMonkey and click Connect.
- Log in and agree to give Tremendous access to your SurveyMonkey account.
Configure a survey to send rewards
- From the sidebar, click Team settings > Integrations & apps.
- Navigate to SurveyMonkey and click Configure.
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Click on the gear icon (⚙) next to the survey you wish to set up.
- Fill out the listed fields. Those marked with an asterisk (*) are required.
- Click Save.
Note: For a given survey, Tremendous supports only one reward per unique email address.
Tips and best practices
- Check that your account balance can cover your survey budget to prevent orders from failing.
- Create custom fields to map additional survey questions to your reward data.
- For troubleshooting purposes, you can View Requests for a survey to see why rewards may not have been created.