An introduction to holding funds in your Tremendous account
You can deposit funds into your Tremendous account to use for orders.
In the left-hand menu, click either Home or Billing > Account balance
Click Add funds in the Account Balance widget
Choose one of the payment options listed below
There are three ways to make a deposit:
Use a credit card
Save your bank information and we'll withdraw the funds (U.S. only)
If we haven't yet received your payment, it will be listed as pending in your account balance. Once the funds become available, team admins will be notified via email.
How long does it take for funds to become available?
This depends on the method you used to send the money.
|Payment method||Typical timeline|
|Credit card||1 business hour|
|Bank withdrawal||1 business day|
|Invoice||1 business day after you send the funds|
|ACH/Wire||1 business day after you send the funds|
What happens if my prefund balance is overdrawn?
When a payment failure happens, for example a credit card chargeback or a bank transfer is returned, Tremendous will debit the funds from your prefund account.
If your prefund account is low on funds, this could cause your prefund balance to go negative.
When this happens, you will be unable to place orders until you deposit funds to your account to cover the negative balance. You will see a banner asking you to add funds to your prefund account: