Invoices

You can top up your Tremendous account’s prefund balance using invoices. This may be the best option for your account if you:

• Need to provide an invoice to your finance team
• Cannot save any bank or credit card information to your Tremendous account

Selecting a team currency

Tremendous teams can be set up in USD, CAD, EUR, or GBP. Invoices you create will match your team currency, and any invoice payments you send must be in that currency.

When you create a Tremendous account, your team currency is set to USD by default. If your company operates in a different supported currency and you have not yet made a payment, you can change your team currency by navigating to the homepage or Billing > Balance and opening the three-dot menu on the balance tile.

Team currency is locked once you make a payment or enable a currency-based setting, so it's important to make any necessary changes before you fund your account. Learn more about team currencies.

If your company uses a different currency that is not yet supported by Tremendous, you must create invoices in USD and pay them via money transfer. Supported currencies are USD, CAD, EUR, and GBP. Learn more about funding your Tremendous account from outside the US.

Creating an invoice

To create an invoice:

1. Navigate to Billing > Balance, then select Add funds.
2. Select Create an invoice.
3. Enter the invoice details and payment information, then click Create invoice.

You or your finance team can pay the invoice by initiating a payment from your bank account. Tremendous’ receiving account details are included on the invoice. Generating an invoice will not automatically withdraw funds from your bank account.

Once payment has been made, the payment arrival timeline depends on the currency of the invoice and the type of payment you made.

*SEPA transfers: If your bank supports instant SEPA transfers, your funds will arrive within minutes. If your bank does not support instant SEPA transfers, your funds will take one business day to arrive.

For any payment method that takes one or more business day to arrive, your payment may take an additional business day if it is initiated after your bank’s daily cutoff time. This includes ACH (US), US domestic wire, EFT (CA), CHAPS (UK), and SEPA (EU) if your bank does not support instant SEPA transfers.

EUR and GBP reference codes

EUR and GBP invoices include a unique reference code which we use to automatically match incoming payments to the correct account. You must include this reference code when sending EUR or GBP invoice payments to Tremendous. If the reference code is not included, you may experience funding delays.

USD invoices from outside of the US

If your company uses a currency that is not yet supported by Tremendous, you must create invoices in USD. Supported currencies are USD, CAD, EUR, and GBP.

To pay a USD invoice from outside of the US, there are additional steps you need to follow. Learn more about paying USD invoices from outside the US.

FAQ

Can I top up my account by bank transfer without generating an invoice?

If your finance team does not require an invoice and you’re located in the US, click Send transfer from your bank to view our banking details without generating an invoice. Then, send us a bank transfer.

If you’re not located in the US, you can generate a “fake” invoice and provide it to your finance team so that they can view our banking details. You’re not obligated to pay the “fake” prefund invoice.

Can I pay an invoice by check?

No, Tremendous does not accept payment by check. Invoices must be paid using one of the accepted payment methods listed above.

Can I convert an invoice I created into a different currency?

Invoices can’t be modified after they’re created, so it’s not possible to change the currency of an existing invoice.

Can I add a VAT number to an invoice?

Tremendous is not obligated to charge or remit VAT. However, your finance team may still require a VAT number on your invoices if your company is located in Europe.

You can add your company’s VAT number in your team settings. Admin permissions are required to access team settings.

1. Navigate to Team settings > Team profile.
2. Next to Billing details, select Edit.
3. In the VAT number field, enter your company’s VAT number and save your changes.

Users with billing permissions can also add a VAT number while creating an invoice:

1. Navigate to Billing > Balance, then select Add funds > Create an invoice.
2. On the Billing details panel, select Edit.
3. In the VAT number field, enter your company's VAT number and save your changes. Then, fill out the remaining invoice fields and create your invoice.