Return Your Account Balance

Transfer your remaining balance back to your company


If you have funds in your account balance that you would like to transfer back to your company, you can do so at any time.


  • You must be an Admin to complete these steps.

  • Only US bank accounts are permitted. If you're an international user, please instead email with your request.


  1. In the left-hand menu, click either Home or Billing > Account Balance to navigate to the Account Balance widget

  2. Click on the menu icon in the upper right-hand corner

  3. Select Refund Balance

  4. Add a bank account

When the bank account is reviewed and approved by our team, you will receive a notification via email. After it's approved, repeat steps 1-3 above and specify the amount you would like to transfer.


Can I refund the balance to a credit card?

Unfortunately not, even if you originally funded your account using a credit card. At this time, we can only complete bank transfers.

How long will the transfer take?

The transfer will reflect in your account in 2-4 business days. Please email if you do not see it by then.