What if the recipient's IP location is incorrect?
Overview
Tremendous is available in more than 200 countries, and senders do not need to know their recipients' locations in advance of placing an order. When a recipient redeems their reward, we detect their country based on their IP location and list the corresponding options.
How to Change Locations
If a recipient is using a VPN or travelling abroad, their IP location may not be accurate. In these situations, they can use the dropdown menu to change countries.
Tremendous displays the currency of the payout before a recipient confirms their choice. If a recipient is located outside of the US, they will receive the equivalent value in local currency. Learn more about how Tremendous handles currency conversion.