In addition to customizing reward options, you can design the look of your digital rewards. This is the next step of creating and editing a campaign template.
Setting logo and colors
In the left-hand menu, click Campaigns. On the campaign that you wish to update, click Actions > Edit messaging. On the left-hand side, go to the Branding tab to set logo and colors.
- Add your organization's logo and set its height in pixels.
- Change the color of the View reward button to match your logo, or to be whatever color you want.
Customizing the reward email
In the left-hand menu, click Campaigns. On the campaign that you wish to update, click Actions > Edit messaging. On the left-hand side, go to the Content tab to customize your reward email.
You can customize the sender name, email subject line, and message.
- Customize the email sender name your recipients see. When a recipient receives their reward email, it will be from "[Sender name] via Tremendous."
- Customize the subject line of the reward email.
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Write a message for recipients to read before they redeem their reward.
Variables
Personalize your message with variables that adjust based on the recipient. The {{ recipient_name }} and {{ amount }} variables are available by default. For example, if your template message is "Hi {{ recipient_name }}!":
- John Smith's reward will read "Hi John Smith!"
- Sarah Lee's reward will read "Hi Sarah Lee!"
To include more personalized information, create custom fields and add them to your campaign template.
Links and styling
Use basic HTML to add links, bold text, and simple formatting.
Customizing the reward page
In the left-hand menu, click Campaigns. On the campaign that you wish to update, click Actions > Edit messaging. On the left-hand side, go to the Content tab.
By default, the reward page uses the same messaging as the reward email. To add a different message, uncheck Apply the same messaging from email.
- Customize the headline on the page.
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Write a message for recipients to read before they redeem their reward.
Variables
Personalize your message with variables that adjust based on the recipient. The {{ recipient_name }} and {{ amount }} variables are available by default. For example, if your template message is "Hi {{ recipient_name }}!":
- John Smith's reward will read "Hi John Smith!"
- Sarah Lee's reward will read "Hi Sarah Lee!"
To include more personalized information, create custom fields and add them to your campaign template.
Links and styling
Use basic HTML to add links, bold text, and simple formatting.
- Scroll down and expand Advanced settings to add an additional message to the redemption flow. Turn on the toggle to show an additional message, image, or video to your recipients either before or after they redeem their reward.
Customizing SMS rewards
SMS rewards are sent to your recipients from +1 (205) 740-2170 and contain a short message and a reward link. The message corresponds to the subject line set in the email component of your campaign template. The reward link leads the recipient to the reward page.
To customize the message accompanying your SMS rewards, go to the Campaigns tab of the dashboard, choose a campaign template, and select Actions > Edit messaging. In the Content tab, customize the email Subject line and save your changes.
Translating your campaigns
If you're sending rewards to recipients around the world, there's no need to manually translate your campaign template into multiple languages - Tremendous offers automatic translation. Learn more about language translation here.