Within your team settings, the Catalog tab allows you to control product access across all of your campaigns, review default product fees, and see product details including denominations, merchant card terms and conditions, and usage instructions.
Admin permissions are required to access team settings.
Control team access
Enabling and disabling products
Control a product’s availability in the campaign editor by enabling or disabling it on the Catalog page. Most products are enabled by default.
- Enabled products are available in the campaign editor, and teammates with campaign editing permissions can add them to campaigns.
- Disabled products don’t appear in the campaign editor and cannot be added to new or existing campaigns. Changing a product’s status to Disabled will remove it from all of your team’s campaigns. Recipients can still redeem disabled products that were included on past orders.
To enable or disable a product:
- Navigate to Team settings > Catalog.
- Search for the product you want to enable or disable. You can filter by team access status, category, locations, currencies, or fees.
- Select the product, then select Disable or Enable, depending on its current team access status.
Enabling a product will not automatically add it to your campaigns. Learn how to add products to campaigns.
Team access changes also apply to the API. New orders can only use enabled products, and the List products and Retrieve product endpoints only return products enabled for your team.
Unlocking international bank transfers
Tremendous must collect some information about your business, including your tax ID or business registration ID, before your team can send bank transfers to recipients located outside the USA. If you did not provide this information during account verification, international bank transfer products will be locked and disabled.
If you already provided your tax ID or business registration ID during account verification, you don’t need to submit it again.
To unlock international bank transfer payouts:
- Navigate to Team settings > Catalog.
- Select the international bank transfer product you want to unlock and enable. You can search it by name or open the Category filter and select International Bank Transfer.
- Select Unlock. You’ll be prompted to complete a form with the required business information.
- Once you’ve entered the required business information, select Unlock and enable. The product will now be available in the campaign editor. Other international bank transfer products will also unlock, but remain disabled until you enable them on the Catalog page.
Once your business information has been added, you can view and edit it in Team settings > Team profile.
View product fees and details
Certain products incur fees, which you can add to your order total or pass to your recipients. Products with fees include monetary options and certain merchant gift cards.
View a product’s detailed fee information by selecting it on the Catalog page. You can use the Fees filter to view all products with fees. Learn more about product fees.
You can also select a product on the Catalog page to view additional details, including the product description, available denominations, usage instructions, and terms and conditions.
Download your catalog
Select Download catalog at the top of the page to download a CSV of products available to your team. The download includes the additional product details listed above.