Welcome to Tremendous! You can use Tremendous to send rewards, incentives, and payouts globally. This is a quickstart guide to send your first reward.
IN THIS GUIDE
Design a campaign
Campaigns determine the look of your reward and the menu of payout options your recipients can choose from. You can customize colors, include a logo, and add a personalized message.
To get started, go to Campaigns on the left side of the dashboard, then select Create campaign.
- First, select the products you’d like to offer to your recipients. You can offer just one product or all of them. When you’re satisfied with your selection, select Continue.
- Recipients are happier with more options. We recommend adding as many products to your campaign as possible so that each recipient can choose their preferred payout.
- Not sure what products to add? Read our guide to choosing the right reward options for your program.
- Next, customize the visual presentation of your rewards. Add your logo, colors, and write a message for your recipients to read.
- Name your campaign. Campaign names aren’t visible to your recipients. Once you’re satisfied with your campaign, select Save.
To learn more about campaigns and customization, see our additional resources:
Choose a payment method
You can pay using a credit card, a connected bank account, or an invoice.
- Credit card payments are available worldwide. When paying by credit card, be aware that these payments are associated with a non-refundable 3% processing fee.
- US clients can connect their bank account to Tremendous. Connected bank account payments aren’t available in other regions.
- Clients around the world can use invoices to prefund their account. Available invoice currencies are USD, EUR (Single Euro Payments Area only), and GBP (United Kingdom only).
There are two ways to pay for rewards. You can prefund your account ahead of time and spend your balance on rewards, or you can pay for each order directly at checkout using a saved credit card or bank account.
Prefunding is recommended if:
- You want to pay by invoice
- You plan on using the API to send rewards
To get started with prefunding your account, go to Billing > Balance and select Add funds.
Paying directly at checkout is recommended if:
- Your finance team prefers to pay by credit card or bank account
- You’re not sure how much you should add to your prefund balance
To pay directly at checkout, first go to Billing > Payment methods and save a credit card or bank account. Then, select your saved payment method at checkout when you place your first order.
To learn more about payment options, see our additional resources:
Place your first order
Tremendous delivers digital rewards to your recipients by email or text message. Alternatively, you can order link rewards and deliver them yourself.
To place your first digital reward order:
- Go to Send rewards on the left side of the dashboard, then select your preferred delivery method.
- In the Select a campaign dropdown, select the campaign you just created.
- Next, go to Add recipients. You can enter your recipients’ names, emails, and reward amounts one-by-one. If you have a lot of recipients, you can upload a CSV instead for convenience.
- Use the Payment method dropdown to select the payment method you added earlier. If you chose to prefund your account, be sure to select your prefund balance.
- Review your order details and order total. Once you’re satisfied, click Submit.
Financial regulations and our banking partners require us to review and verify all accounts using our platform. For this reason, your first order will be held briefly while we verify your account details.
Most orders are released within one business day. If we need more information about your business, we’ll reach out. Once your order is released, your rewards are sent to your recipients.