About this feature
• Accessible to admins
By default, Tremendous tracks the total dollar amount sent to a specific email address. However, you have the option to associate a recipient to a user ID — instead of an email address — for the purposes of W-9 collection.
Create the "External user ID" custom field
This custom field will override email address when determining W-9 eligibility.
- From the sidebar, click Team settings > Fields.
- Click Add custom field.
- Enter External user ID as the field name.
- Select Text as the field type.
- Click Save.
Can I send rewards to different email addresses using the same external user ID?
Yes. All rewards with the same external user ID will count under a single recipient.
What happens if I stop using external user IDs?
Rewards without an external user ID will fall back to tracking W-9 eligibility via email address. If you send two rewards to the same email address but only one has an external user ID, each will belong to a different recipient for the purposes of W-9 collection. For this reason, we recommend you commit to using (or not using) external user IDs for the entirety of the year.