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Reward email

Defining the look of your digital rewards

The reward email is one component of a digital reward's visual presentation. You can customize the email when editing a campaign template.

Customizable properties

In the left-hand menu, click Campaign templates. On the campaign that you wish to update, click Edit > Edit email. You can customize the following:

Logo (optional)

Add your organization's logo and set its height in pixels.

Button color

You can change the color of the View reward button to match your logo, or to be whatever color you want it to be!

Sender name

When the recipient receives their reward email, it will be from "[Sender name] via Tremendous."

Subject line

Customize the subject line of the reward email.


When customizing your message, you can include custom fields that will adjust depending on the recipient. For example, let's say your template message is set to "Hi  {{ recipient_name }}!"

  • John Smith's reward will read "Hi John Smith!"

  • Sarah Lee's reward will read "Hi Sarah Lee!"

The custom fields that are available to use will be listed on the page.