Auto-reload

Automatically replenish your Tremendous prefund balance when it's low

If you've sent more than $5,000 in rewards, auto-reload will become available as a way of maintaining your prefund balance. Auto-reload can be set up in the Billing > Balance tab of your dashboard.

You can use a connected credit card or bank account to auto-reload your balance. When setting up auto-reload, you can customize both the top-up amount and the minimum threshold that triggers the top-up.

When using auto-reload, be aware of the following limits:

  • Your top-up amount must be greater than the minimum threshold you set. This is to ensure that your account is topped up sufficiently.
  • Auto-reload will only trigger once per day. If your balance is drawn down below the minimum threshold twice in one day, you'll need to replenish your balance manually.
  • If an auto-reload payment fails or is rejected by your bank, auto-reload will be disabled. If this happens, please reach out to clients@tremendous.com for assistance.

If auto-reload isn't available for your account yet, you can set up low balance notifications to maintain your prefund balance.