Resend a Reward

Resend a Reward

Overview

There are various reasons why a recipient may not see the reward email in their inbox. Some examples include:

  • It was redirected to their spam folder

  • It was received by their server, but their server filtered it

  • They accidentally deleted it

If a recipient contacts you because they don't see the email, you can resend it to them through the dashboard.


Instructions

  1. You will have the option to resend a given reward twice maximum. If the recipient still does not see it after two attempts, please contact clients@tremendous.com or try one of the suggestions below.Find the reward you wish to resend

  2. Select the reward to display its details

  3. Click Actions > Resend

It's not working. What do I do?

You can direct the recipient to: