Understand recipient restrictions

Due to banking regulations and regional restrictions, rewards sent to certain individuals are prohibited on the Tremendous platform.

Temporary emails

"Know Your Customer" (KYC) obligations require Tremendous to collect information on recipients, like email addresses. These requirements come from our banking partner and are designed to prevent financial system abuse.

There are services that allow individuals to create a disposable email address without a registration process. Because of the anonymity these services allow, sending a reward to a temporary email is prohibited.

View prohibited email domains.

Prohibited countries

Banking regulations prevent us from sending rewards to recipients in the following countries:

  • Cuba
  • Iran
  • North Korea
  • Russia
  • Syria
  • Ukraine
  • Venezuela
  • Afghanistan
  • Belarus
  • Iraq
  • Yemen

SMS carrier restrictions

Tremendous is able to deliver SMS rewards to most recipients worldwide, but certain countries are restricted in the content that can be delivered. In addition to the prohibited countries listed above, local regulations prevent us from delivering SMS rewards to recipients located in the following countries:

  • Cambodia
  • Denmark
  • Bangladesh
  • China
  • Hong Kong
  • Indonesia
  • Kenya
  • Niger
  • Malaysia
  • Morocco
  • Mozambique
  • Norway
  • Philippines
  • Romania
  • Saudi Arabia
  • Singapore
  • Taiwan
  • Thailand
  • United Arab Emirates
  • Vietnam