As the sender of a reward, you can customize the products available to your recipients. This is the first step of creating or editing a campaign, which can be used for multiple orders.
Customize products
To customize the available products on an existing campaign, navigate to Campaigns and select Actions > Edit products on the desired campaign. If you’re creating a new campaign, product selection will be the first step.
There are a few different ways you can select (or deselect) a reward option:
- Click the checkbox next to a specific reward option
- Click the checkbox next to a category to select all options within that category
- Click the checkbox next to Products in the header row to select all available options
Best practice
We recommend selecting all products because recipients are happier with more options. We ensure recipients only see options available in their region and for their reward amount.
We regularly add new gift cards to our catalog to give recipients more options. If you want to automatically add new gift cards to your campaign, enable auto-add gift cards.
Managing your catalog
You can control a product’s availability in the campaign editor by enabling or disabling it in your team settings. Admin permissions are required to access team settings.
Most products are enabled by default. When a product is disabled, it is removed from any campaigns that contain it, and it won’t be available to select when creating and editing campaigns. Recipients can still redeem disabled products that were included on past orders.
You may choose to disable a product if:
- You don’t want your team sending the product to any recipients
- The product has fees, and you don’t want any of your orders to incur these fees