Cancel a reward

Overview

Rewards can be canceled only if they meet both of the following criteria:

  1. The reward has not yet been redeemed

  2. The reward was purchased within the last 7 days

Cancellations are intended for rewards that were purchased in error. Once canceled, a refund will be issued to the original form of payment.

Instructions

  1. Find the reward you wish to cancel

  2. Click the Cancel button

If the Cancel option is not listed, then the reward has already been redeemed and/or falls outside the 7-day window for cancellation.