Rewards can be canceled only if they meet both of the following criteria:
The reward has not yet been redeemed
The reward was purchased within the last 7 days
Cancellations are intended for rewards that were purchased in error. Once canceled, a refund will be issued to the original form of payment.
Select the reward to display its details
Click Actions > Cancel
If the Cancel option is not listed, then the reward has already been redeemed and/or falls outside the 7-day window for cancellation.